SHIPPING WITHIN TORONTO/GTA
We have special flat shipping rates within toronto and the GTA usually ranging between $18 - $30 on small to medium sized orders. Send us an email to inquire whether your shipping address can qualify for our special shipping rate!
WHERE DO WE SHIP OUR PRODUCTS?
We can ship across the US and Canada via our preferred freight partner. For deliveries outside of these regions, please contact us directly at email@example.com to inquire about shipping rates.
HOW LONG DOES SHIPPING TAKE?
You will find turnaround time for our items on the product page in the product description.
COURIER OR PARCEL SERVICE:
Depending on where your shipping destination is, will affect how long shipping takes. Within the GTA on smaller items you can expect your items to be delivered in 1-2 business days. To the rest of Ontario and Montreal you can expect shipping to take 2-3 business days. Any items that are being shipped to Eastern or Western Canada should take 4-5 business days.
Large items that need to be shipped, require freight shipping. Depending on where you are located, freight shipping can take anywhere between 3 - 7 days. Large orders and remote delivery locations may experience a longer shipping period.
SHIPPING LARGE ITEMS
We recommend that all large items be picked up in store. If this is not possible we can ship these items through a freight service. Freight shipping rates are subject to change without notice based on the weight and dimensions of shipment, date of shipment, time , availability and if delivery is too a residential area or a commercial shipping dock.
If you are using a residential delivery, it is your responsibility to meet the delivery truck at the delivery location. Failure to meet the truck will result in additional charges for re-delivery, storage or return shipment. Any charges received from a missed or failed delivery will be passed on to the custom at cost.
Any damage that occurs after the shipment is delivered is the responsibility of the customer.
Damage claims through shipping must be reported within 48 hours of receipt in order to process a proper claim. Please be certain to look for any possible damages prior to signing for the delivery. If any damage is suspected, please note the details on the carrier's Proof of Delivery (POD) or Delivery Receipt before the truck driver leaves.
Take pictures of any damage to the crate or packaging materials. Please send us up to 3 photos, including one photo of the box that the item was shipped to firstname.lastname@example.org. Make sure to keep all original packaging material
We will do our very best to promptly arrange a replacement if a claim approved and is reported in this time period.To complete your replacement, we require a receipt or proof of purchase.
Please do not send your purchase back to Nextgen Displays LTD without first contacting our customer support and have the approval to send the item back.
Customer requesting full refund for damage goods will not be given a refund until the damage claim is settled with the carrier. This process can take anywhere up to 90 days for the carrier to resolve the claim.
SHIPPING RATES PER SKID
If your item is too large for a box, it will need to be shipped on a freight. Below is a table of previous average shipping rates of one 4'x4' skid, unless otherwise stated as 4'x8', to various States and Provinces. *Please note that these are only past skid shipping rates. Shipping rates will vary depending on the date of shipment, location, delivery to residential or dock to dock shipping, and how many skids you will need.
|Location by Province or State||Skid Size||Estimate (CAD)|
|Baltimore, Maryland, USA||(4'x4')||$359 - $459|
|Randallstown, Maryland, USA||(4'x8')||$650 - $750|
|Regina, Saskatchewan, CA||(4'x4')||$369 - $469|
|Saskatoon, Saskatchewan, CA||(4'x4')||$240 - $340|
|Dearborn, Michigan, USA||(4'x8')||$700 - $800|
|Ottawa, CA||(4'x4')||$359 - $459|
|Laval, Quebec, CA||(4'x4')||$390 - $490|
|San Antonio, Texas, USA||(4'x8')||$739 - $839|
|Calgary, CA||(4'x8')||$475 - $575|
|Windsor, Ontario, CA||(4'x4')||$275 - $375|
|British Columbia, CA||(4'x4')||$490 - $590|
|Vancouver, British Columbia, CA||(4'x8')||$750 - $850|
|Nova Scotia, CA||(4'x4')||$300 - $400|
*A skid is a 4'x4' pallet that is used for large freight shipments. Your shipping rate will depend on how many skids you need and not how much the items may weigh.
|Fee Description||Fee Amount (CAD)|
|Residential Delivery||$100 - $225|